At Norwich Memorial Hospital, we strive to make healthcare as accessible and convenient as possible for all our patients. We understand that scheduling an appointment can sometimes be a time-consuming process, which is why we’ve introduced an online appointment booking system. This service allows patients to schedule their appointments quickly and easily from the comfort of their home, work, or anywhere with an internet connection. With just a few clicks, you can book an appointment with one of our healthcare professionals, ensuring a seamless and efficient experience.

How to Book an Appointment Online

Our online appointment booking form is designed to be user-friendly and easy to navigate. Whether you need to see a general practitioner, specialist, or other healthcare providers, booking an appointment is quick and straightforward.

Step 1: Visit the Appointment Page

To begin the booking process, visit the appointment booking page on our website. This page is clearly accessible from our home page, under the Appointments tab. Once on the appointment page, you will find a detailed form that you can fill out to schedule your visit.

Step 2: Select Your Department and Doctor

The first step in the online booking process is selecting the department or specialty you require. We offer a range of departments, including general medicine, cardiology, orthopedics, gynecology, dermatology, pediatrics, and many more. After selecting the department, you will be prompted to choose a doctor or specialist within that field. You can also choose an appointment time that fits your schedule, with available slots shown in real time.

Step 3: Provide Your Personal Details

To ensure that we can properly manage your appointment, you will need to enter some personal details, including your full name, contact information (phone number and email), and your date of birth. This information helps us verify your identity and create your appointment record. Rest assured, all your personal details are kept confidential in accordance with our privacy policy.

Step 4: Medical History (Optional)

You can also choose to provide a brief medical history during the booking process. This is optional, but it helps your doctor better understand your health needs and prepare for your appointment. If you have any pre-existing medical conditions, ongoing treatments, or recent procedures, please provide this information so that your healthcare provider can tailor their advice and treatment plan to your needs.

Step 5: Confirm Your Appointment

Once you’ve entered all necessary details, you’ll be able to review the information you’ve submitted. Make sure to check the selected time and doctor, as well as any personal or medical information. If everything looks correct, you can confirm your appointment. After confirmation, you will receive an email confirmation with all the details of your appointment, including the time, doctor’s name, and any additional instructions you may need (such as bringing medical records, fasting before your appointment, etc.).

Step 6: Appointment Reminders

To ensure that you don’t forget your appointment, we send reminder notifications via email and SMS closer to the date. These reminders will provide you with essential details, including the time and location of your appointment, as well as any special instructions. If for any reason you need to reschedule or cancel your appointment, instructions will be included on how to do so through the online portal.

Advantages of Online Appointment Booking

Our online appointment system provides a wide range of benefits to our patients. Here are just a few reasons why using our online booking form is a great choice:

  • Convenience: You can schedule your appointment from anywhere at any time without needing to call or visit the hospital in person. This is especially helpful for those with busy schedules or for those who may have difficulty leaving home.
  • Instant Confirmation: After booking your appointment, you’ll receive an instant email confirmation, giving you peace of mind that your appointment has been successfully scheduled.
  • Flexible Scheduling: With online booking, you have the flexibility to choose an appointment time that works best for you. You can select the doctor and the time slot that fits your schedule, making it easier to plan your visit to Norwich Memorial Hospital.
  • Time-Saving: The online form allows you to provide your personal details and medical history in advance, reducing wait times when you arrive at the hospital. This helps to make the entire process more efficient and streamlined for both patients and healthcare providers.
  • 24/7 Access: Our online booking system is available 24/7, so you can book your appointment at any time, whether it’s during office hours or late at night. This ensures that you have access to healthcare services when you need them most.

Can I Book an Emergency Appointment Online?

While our online system is designed for routine appointments, emergency appointments should not be booked through this platform. If you have an urgent medical need, please call [Hospital Emergency Number] immediately or visit our Emergency Department. Our staff will ensure you receive prompt attention in urgent situations.

What Happens After I Book My Appointment?

Once your appointment is confirmed, you can simply arrive at Norwich Memorial Hospital on the day of your appointment. Be sure to bring along any required documents, such as your identification, insurance details, and any relevant medical records. If you’ve provided medical history during the booking process, it will be reviewed by the doctor before your appointment to ensure they are well-prepared for your consultation.

Is the Online Appointment Form Secure?

Yes, the online appointment form is fully secure. We take the privacy and confidentiality of your personal information seriously. All data entered into our online system is encrypted and stored in compliance with UK data protection regulations, ensuring that your information is safe from unauthorized access.

How Do I Cancel or Reschedule My Appointment?

If you need to cancel or reschedule your appointment, simply log into the online system and follow the prompts to make changes. You can also contact our appointments team by phone or email if you need assistance with rescheduling. We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule to allow other patients to access available appointment slots.

Contact Us

If you encounter any issues while using the online appointment form or need assistance, please don’t hesitate to contact our Appointments Department or via email. Our staff will be happy to help you navigate the booking process and ensure that you receive the care you need.